HP Hewlett Packard Personal Computer xe310 User Manual

service  
handbook  
chapter  
hp vectra xe310  
series 2 pc  
hp business pcs  
 
1
hp vectra xe310 series 2 pc  
models and accessories  
1
product  
number  
hard  
drive  
video  
controller  
std.  
RAM  
multimedia  
Modem/  
LAN  
OS  
1
Vectra XE310 Series 2 PC  
Models with Intel Celeron Processor,  
100 MHz System Bus Speed, and 128 KB Level 2 Cache Memory  
HP Vectra XE310 PC 950/100 (CPL: 01/2002  
)
P6901B  
P7916B  
20 GB IDE, DirectAGP 128 MB 48 Max IDE no  
XP HE  
Linux  
5400 rpm  
integrated SDRAM CD-ROM  
48 Max IDE HP 10/100  
CD-ROM BT  
40 GB IDE,  
5400 rpm  
microtower vectras  
hp vectra xe310 series 2 pc 1-1  
 
hp vectra xe310 series 2 pc  
1
product  
number  
hard  
drive  
video  
controller  
std.  
RAM  
multimedia  
Modem/  
LAN  
OS  
HP Vectra XE310 PC 1000/100 (CPL: 01/2002  
20 GB IDE, DirectAGP 128 MB no no  
)
P7257A  
P7258A  
XP HE  
XP Pro  
XP HE  
5400 rpm  
integrated SDRAM  
40 GB IDE,  
5400 rpm  
48 Max IDE  
CD-ROM  
P7284B  
P7604B  
P7605B  
P7606B  
P7607T  
P7608T  
P7609T  
P7610T  
P7617B  
P7618A  
P7908B  
20 GB IDE,  
5400 rpm  
1
no  
48 Max IDE  
CD-ROM  
XP Pro  
Linux  
no  
XP HE  
48 Max IDE  
CD-ROM  
56K V90 PCI  
no  
Linux  
no  
XP HE  
XP HE  
40 GB IDE,  
5400 rpm  
HP 10/100  
BT  
P7909B  
48 Max IDE 56K V90 PCI XP HE  
CD-ROM  
HP 10/100  
BT  
P7910B  
P7911B  
256 MB 161040  
SDRAM IDE CD-RW  
HP 10/100  
BT  
XP HE  
Linux  
20 GB IDE,  
5400 rpm  
64 MB  
48 Max IDE  
SDRAM CD-ROM  
1-2 hp vectra xe310 series 2 pc  
microtower vectras  
 
hp vectra xe310 series 2 pc  
1
product  
number  
hard  
drive  
video  
controller  
std.  
RAM  
multimedia  
Modem/  
LAN  
OS  
HP Vectra XE310 PC 1100/100 (CPL: 01/2002  
20 GB IDE, DirectAGP 128 MB 48 Max IDE no  
)
P7259A  
P7260A  
XP HE  
XP Pro  
5400 rpm  
integrated SDRAM CD-ROM  
40 GB IDE,  
5400 rpm  
1
HP Vectra XE310 PC 1200/100 (CPL: 01/2002  
)
P7261A  
P7262A  
P7280A  
P7281A  
40 GB IDE, DirectAGP 128 MB 48 Max IDE no  
XP HE  
XP Pro  
Linux  
5400 rpm  
integrated SDRAM CD-ROM  
20 GB IDE,  
5400 rpm  
no  
HP 10/100  
BT  
48 Max IDE  
CD-ROM  
P7282A  
P7283A  
no  
XP HE  
XP Pro  
48 Max IDE  
CD-ROM  
P7611T  
P7612T  
P7613T  
no  
no  
48 Max IDE  
CD-ROM  
XPPro+  
Off SBE  
P7619A  
P7620A  
no  
XP Pro  
48 Max IDE  
CD-ROM  
HP Vectra XE310 PC 1300/100 (CPL: 01/2002  
)
P7263A  
P7264A  
40 GB IDE, DirectAGP 128 MB 48 Max IDE no  
XP HE  
XP Pro  
5400 rpm  
integrated SDRAM CD-ROM  
microtower vectras  
hp vectra xe310 series 2 pc 1-3  
 
hp vectra xe310 series 2 pc  
1
product  
number  
hard  
drive  
video  
controller  
std.  
RAM  
multimedia  
Modem/  
LAN  
OS  
Vectra XE310 Series 2 PC  
Models with Intel Pentium III Processor FCPGA package (socket 370),  
133 MHz System Bus Speed and 256 KB Level 2 Cache Memory  
3
HP Vectra XE310 PC 1000/133 (CPL: 01/2002  
)
A7725T  
A8213S  
20 GB IDE, DirectAGP 256 MB 48 Max IDE no  
XP  
5400 rpm  
integrated SDRAM CD-ROM  
1
40 GB IDE,  
5400 rpm  
128 MB  
SDRAM  
XP HE  
P7614T  
P7615T  
P7621A  
P7622A  
20 GB IDE,  
5400 rpm  
XP HE  
XP Pro  
XP HE  
XP Pro  
no  
48 Max IDE  
CD-ROM  
P7623A  
P7912B  
P7913B  
P7914B  
no  
40 GB IDE,  
5400 rpm  
48 Max IDE HP 10/100  
CD-ROM  
XP Pro  
XP HE  
BT  
256 MB  
SDRAM  
56K V90 PCI  
HP 10/100  
BT  
P7915B  
20 GB IDE,  
5400 rpm  
64 MB  
SDRAM  
HP 10/100  
BT  
Linux  
HP Vectra XE310 PC 1130/133 (CPL: 01/2002  
20 GB IDE, DirectAGP 256 MB 161040 no  
)
A7728S  
XP HE  
5400 rpm  
integrated SDRAM IDE CD-RW  
P7616B/T  
128 MB 48 Max IDE  
SDRAM CD-ROM  
XPPro+  
Off SBE  
P7624A  
P7625A  
XP Pro  
16 /40 IDE  
DVD-ROM  
1-4 hp vectra xe310 series 2 pc  
microtower vectras  
 
hp vectra xe310 series 2 pc  
1
product  
number  
hard  
drive  
video  
controller  
std.  
RAM  
multimedia  
Modem/  
LAN  
OS  
Vectra XE310 series 2 PC  
Models with User Defined Processor, Main Memory, and Hard Disk  
2
HP Vectra XE310 PC (CPL: 01/2002  
)
P6900AV User defined  
1.  
Indicates operating system and other preloaded software. W98 = Windows 98,  
W2000 = Windows 2000, NT4 = Windows NT4, XP Pro = Windows XP Professional,  
XP HE = Windows XP Home Edition, Off SBE = Microsoft Office XP Small Business  
Edition.  
1
Models with Windows XP Professional operating system come with a CD-ROM for  
recovering Windows XP Professional or downgrade to Windows 2000.  
Channel Assembly Program (CAP) models: Processor type and speed, hard disk size,  
memory and operating system is user defined.  
2.  
note  
All models have:  
Integrated Analog Devices AD1885 AC’97 stereo audio codec.  
Integrated Direct AGP video controller.  
Integrated Intel PRO/100 VE network controller.  
microtower vectras  
hp vectra xe310 series 2 pc 1-5  
 
hp vectra xe310 series 2 pc  
supported accessories  
Memory  
64-MB SDRAM, non-ECC PC133 main memory module  
64-MB SDRAM, non-ECC PC133 main memory module (pack of 10)  
128-MB SDRAM, non-ECC PC133 main memory module  
128-MB SDRAM, non-ECC PC133 main memory module (pack of 10)  
256-MB SDRAM, non-ECC PC133 main memory module  
256-MB SDRAM, non-ECC PC133 main memory module (pack of 10)  
P1536A  
P5100A  
P1537A  
P5101A  
P1538A  
P5102A  
1
Monitors  
All current HP Monitors (see the HP Monitors Service Handbook)  
Multimedia  
48Max IDE CD-ROM drive  
D9444A  
P1534B  
P1544B  
HP 161040Max Speed IDE CD-RW drive  
HP 16Max Speed IDE DVD-ROM drive  
Input Devices  
HP PS2 Windows Keyboard  
HP PS2 Scrolling Mouse  
C4735B/C  
C4736B  
Data Communications and LAN Adapter Boards  
HP External USB Modem  
P1979A  
Audio  
HP Amplified External Speakers 9.6WRMS  
HP Headset with microphone  
P1534A  
P1968A  
1-6 hp vectra xe310 series 2 pc  
microtower vectras  
 
hp vectra xe310 series 2 pc  
system board, BIOS, and memory  
Main Memory:  
Two DIMM sockets which support up to  
a maximum of 512 MB.  
Install 64 MB, 128 MB or 256 MB SDRAM  
modules.  
1
Processor:  
Intel Pentium III or  
Intel Celeron FC-PGA  
package with Zero  
Insertion Force (ZIF)  
socket.  
Clear CMOS (J27)  
Default position  
Clear CMOS  
Clear Passwords (J29)  
Default position  
Clear Passwords  
microtower vectras  
hp vectra xe310 series 2 pc 1-7  
 
hp vectra xe310 series 2 pc  
system board jumpers  
Jumper  
Function  
Default  
CLEAR  
Clears CMOS (to reload the Setup program defaults)  
J27  
J29  
NORMAL  
NORMAL Normal operation  
CLEAR  
Clears User and Administrator passwords  
NORMAL  
NORMAL Normal operation  
1
BIOS history  
For the latest BIOS, the flasher utility program, and the BIOS history refer to the  
HP’s Web site.  
beep codes for hp vectra xe310 series 2  
Beep Pattern  
Beep Code  
Numeric  
Code  
Description  
- - - - - - -  
1-2-2-3  
1-3-1-1  
1-3-1-3  
1-3-3-1  
16h  
20h  
22h  
2Ch  
BIOS ROM check-sum failure  
DRAM refresh test failure  
- - -  
- - -  
- - -  
8042 Keyboard controller test failure  
- - - - - -  
Autosize DRAM failure (RAM  
module missing or not installed  
correctly)  
1
- - - - - - -  
1-3-4-1  
2Ch  
2Eh  
RAM failure on address line xxxx  
1
- - - - - - - - - - 1-3-4-3  
RAM failure on data bits xxxx of  
low byte of memory bus  
1
- - - -  
1-4-1-1  
30h  
RAM failure on data bits xxxx of  
high byte of memory bus  
- -  
- - - - -  
2-1-2-3  
2-2-3-1  
1-2  
46h  
58h  
98h  
ROM copyright notice check failure  
Unexpected interrupts test failure  
- - - - - - -  
- -  
Video configuration failure or option  
ROMs check-sum failure  
-
1
B4h  
This does not indicate an error.  
There is one short beep before  
system startup.  
1.  
If the BIOS detects error 2C or 2E (base 512K RAM error), it displays an additional word-  
bitmap (xxxx) indicating the address line or bits that failed. For example, “2C 0002” means  
address line 1 (bit one set) has failed. “2E 1020” means data bits 12 and 5 (bits 12 and 5 set)  
have failed in the lower 16 bits.  
1-8 hp vectra xe310 series 2 pc  
microtower vectras  
 
hp vectra xe310 series 2 pc  
part numbers  
1
2
1
3
4
5
6
7
9
8
12  
11  
10  
13  
microtower vectras  
hp vectra xe310 series 2 pc 1-9  
 
hp vectra xe310 series 2 pc  
parts list for hp vectra xe310 series 2 pc  
Item  
Description  
Repl.  
Exchange  
Part Number  
Part Number  
1
1
Chassis barebone  
•North America, Latin America  
5065-7301  
5065-7302  
5065-8935  
P4680-63012  
•Asia Pacific, Europe  
2
2
3
4
Plastic parts kit  
Floppy disk drive (bezel-less)  
Power supply  
1
3
PFC (Europe/Asia Pacific)  
P4680-63021  
P4680-63022  
P6901-63041  
non-PFC (US/Latin America)  
5
Cable Kit (including FDD, CD-ROM, HDD  
and CD audio connector cables)  
6
7
Internal PCI modem:  
P4680-63041  
48X IDE CD-ROM drive  
D4389-60052  
16X 10X 40X IDE CD-RW Multiread drive  
16X/40X IDE DVD-ROM drive  
D4389-69181  
P4388-69016  
8
IDE hard disk drive:  
20GB 5400 rpm Maxtor  
20GB 5400 rpm Seagate  
40 GB 5400 rpm Maxtor  
40 GB 5400 rpm Seagate  
20GB 7200 rpm Quantum  
P4447-69001  
P4738-69001/3  
P4448-69001  
P4737-69001/3  
P2812-69005  
9
Scrolling mouse  
C4737-60001  
1-10 hp vectra xe310 series 2 pc  
microtower vectras  
 
hp vectra xe310 series 2 pc  
parts list for hp vectra xe310 series 2 pc  
Item  
Description  
Repl.  
Exchange  
Part Number  
Part Number  
4
10  
Telephone Cable for :  
#AB0, #AB1, #AB2, #AB4, #AB6, #ABA,  
#ABB, #ABC, #ABM, #ABT, #ABV, #AC8,  
#AKB, #AKL, #AKR, #AKV, #AR6, #ARL  
5182-5432  
#ABE  
5182-5434  
5182-5435  
5182-5436  
5182-5437  
5182-5438  
#ABD  
1
#ABF  
#ABH  
#AB5, #ABU, #ACJ  
#ABG  
5182-5438  
5184-3806  
#ABS  
5182-5439  
5182-5441  
5182-5442  
5183-9453  
5184-1599  
#AB9, #ABY  
#ABZ  
#ABN, #ABX  
#ABW  
#AB7  
5184-2043  
5182-5432  
#AB8  
#ABJ  
5184-3803  
5184-3805  
4
11  
External USB e- Modem  
#AB0, #AB1, #AB2, #AB4, #AB5, #ABA,  
#ABC, #ABJ, #ABM, #AC8, #ACJ, #AKL,  
#AKV, #AR6  
5065-2590  
5065-2591  
AB6, #AB7, #AB8, #AB9, #ABB, #ABD,  
#ABE, #ABF, #ABG, #ABH, #ABN, #ABS,  
#ABT, #ABU, #ABV, #ABW, #ABX, #ABY,  
#ABZ, #AKB, #AKR, #ARL  
12  
13  
System board  
See PC’s system board parts list  
Rear panel I/O gasket  
5002-6282  
not Standard keyboard (not shown)  
shown  
C4739-601xx  
8120-xxxx  
P4680-63031  
Power Cord (not shown)  
On-Off LED Cable Assembly (not shown)  
1.  
Includes chassis frame, side covers, front bezel, top cover, foot, airflow guide, floppy drive,  
floppy and hard drive bay, I/O plate, 5.25 inch fillers, PSU, FDD, CD cables  
Includes front bezel, foot, top cover and two 5.25 inch fillers.  
PFC=Power Factor Correction. PFC power supplies should be used in the EU as of  
December 1, 2000 in compliance with EU standards.  
2.  
3.  
4.  
See localization option codes table below.  
microtower vectras  
hp vectra xe310 series 2 pc 1-11  
 
hp vectra xe310 series 2 pc  
localization option codes  
Loc.  
#AB0  
Country or Area  
Taiwan  
Loc  
#ABS  
Country or Area  
Sweden  
#AB1  
#AB2  
#AB4  
#AB5  
#AB6  
#AB7  
#AB8  
#AB9  
#ABA  
#ABB  
#ABC  
#ABD  
#ABE  
#ABF  
#ABG  
#ABH  
#ABJ  
#ABM  
#ABN  
#ABP  
#ABQ  
Korea  
China  
Singapore/Malaysia  
Hong Kong  
Arabia/French  
Greece  
Turkey  
Portugal  
USA/English  
Europe/English  
Canada/French  
Germany  
Spain  
France  
Australia  
Netherlands  
Japan  
Latin America/Spanish  
Norway  
Switzerland/German  
Switzerland/French  
#ABT  
#ABU  
#ABV  
#ABW  
#ABX  
#ABY  
#ABZ  
#AC4  
#AC8  
#ACB  
#ACJ  
#ACQ  
#AKB  
#AKC  
#AKD  
#AKL  
#AKN  
#AKR  
#AKV  
#AR6  
#ARL  
Hebrew  
UK/English  
Arabia/English  
Belgium/Flemish  
Finland  
Denmark  
Italy  
Brazil  
Argentina/Spanish  
Russia  
India/English  
South Africa  
Czech Republic  
Hungary  
Poland  
Thailand  
Slovenia  
Slovakia  
South America/Spanish  
Indonesia/English  
Baltic States  
1
1-12 hp vectra xe310 series 2 pc  
microtower vectras  
 
hp vectra xe310 series 2 pc  
system board parts list for hpvectra xe310 series 2 pc  
Description  
Repl.  
Exchange  
Part Number  
Part Number  
System board:  
Vectra XE310 Series 2 system board with  
audio subsystem  
P6901-69001  
Processors (FC-PGA and FC-PGA2 package):  
Intel Celeron 800/100 128KB L2 cache  
Intel Celeron 850/100 128KB L2 cache  
Intel Celeron 900/100 128KB L2 cache  
Intel Celeron 950/100 128KB L2 cache  
Intel Celeron 1000/100 128KB L2 cache  
Intel Celeron 1100/100 128KB L2 cache  
Intel Celeron 1200/100 256KB L2 cache  
Intel Celeron 1300/100 256KB L2 cache  
Intel Pentium III 866/133 256KB L2 cache  
Intel Pentium III 933/133 256KB L2 cache  
Intel Pentium III 1000/133 256KB L2 cache  
Intel Pentium III 1133/133 256KB L2 cache  
Intel Pentium III 1200/133 256KB L2 cache  
Heatsink (up to Celeron 1100 MHz  
processors)  
P1841-63001  
P1842-63001  
P1843-63001  
P1844-63001  
P1845-63001  
P1846-63001  
P6095-63001  
P6096-63001  
1
D9873-69001  
D9486-69001  
P1579-69001  
P3339-69001  
P4787-69001  
5065-1297  
Active Heatsink (Celeron/Pentium III 1200  
MHz and higher frequency processors)  
Main memory modules:  
5065-4275  
1 64-MB non-ECC PC133 SDRAM  
1 128-MB non-ECC PC133 SDRAM  
1 256-MB non-ECC PC133 SDRAM  
P1536-63010  
P1537-63010  
P1538-63010  
software recovery CD-ROMs  
1
Image Creation & Recovery CD-ROM (Windows XP Professional 5970-0550-xx  
and Windows 2000)  
1
Image Creation & Recovery CD-ROM (Windows XP Home  
Edition)  
5970-0541-xx  
5970-4641  
Image Library & Diagnostics CD-ROM  
1.  
Where “xx” is the code for your language.  
manuals and documentation for hpvectra xe310 series 2 pc  
Quick User’s Guide  
5070-5250  
no number  
no number  
no number  
1
1
1
Technical Reference Manual  
Upgrade Guide  
Troubleshooting Guide  
1.  
Electronic files available on HP’s Web site.  
microtower vectras  
hp vectra xe310 series 2 pc 1-13  
 
hp vectra xe310 series 2 pc  
1
1-14 hp vectra xe310 series 2 pc  
microtower vectras  
 

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